Scribbles: Circle magic; Understanding leads to influence

The magic of the circle -

Is the work we do affected by the way we do it? The answer appears to be yes. Research into the effect of seating arrangements has revealed that people sitting in a circle are more apt to cooperate, while people sitting in rows tend to act more independently. The study, conducted by business researchers at the University of British Columbia and the University of Alberta and reported in Fast Company’s Leadership Now Blog, concluded that taking a round-table approach can foster collaboration.

Take it from a hostage negotiator -

In negotiations, people are often too concerned with their own agenda and not focused enough on understanding how the other side is thinking and feeling says Richard Mullender, a former hostage negotiator with Scotland Yard. “Only if you understand them do you get the pathway to exerting influence – and without that pathway, you’re nowhere.” (A good justification for getting to know your audience before you try to sway them to your point of view in a speech or presentation, perhaps?) Read the entire interview with Richard Mullender on the blog The Art of Connection published by public speaking expert Simon Bucknall.